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Welcome to the Hosted Exchange Global Online Community, sponsored by Intermedia and powered by TMCnet. Today businesses are looking for communications solutions that are good for their bottom line and secure. One tool that fits the bill is Hosted Exchange services. With Intermedia's Exchange hosting service, small- and medium-sized businesses receive enterprise-grade solutions at affordable prices complete with a world-class service and support department. Intermedia also empowers thousands of smaller VARs and MSPs -- as well as select Fortune 500 companies -- to sell communications services under their own brand. Founded in 1995, the New-York based company was the first to offer cloud-based business-class e-mail, including the first to market with Hosted Exchange 2010, and now has more than 225,000 premium Hosted Exchange mailboxes under management -- more than any other provider. The company goes beyond the basics of e-mail issues, such as mailboxes and spam, and offers a 100-percent data protection guarantee and less than six minutes of downtime a year.
This community is designed to serve as a resource for companies looking to learn more about Hosted Exchange and how to use the technology to enhance their business. Check out the Hosted Exchange Global Online Community.
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 Featured White Papers
The Case for Hosted Exchange: This white paper discusses the benefits of the hosted model versus an on-premise Exchange server including a detailed review of the costs of both.
An Overview of Microsoft Exchange Server 2010: With the release of Microsoft Exchange Server 2010, Microsoft greatly enhanced many of the features it was already delivering in Microsoft Exchange Server 2007.
 Featured Articles
The hosted Exchange space was up to the brim with news this week, with some extra light being shed on mobile e-mail usage.
1/21/2012 8:00:00 AM
Straight off of a year full of innovative product releases and ground-breaking milestones, Intermedia is kicking off 2012 with a new chief financial officer at the helm 1/11/2012 3:23:37 PM
As many of us emerged from of the holidays with a few extra pounds around our waistlines, the hosted Exchange space was just as full of news this week. First, according to an IT Support study, hosted Exchange services will slowly, but surely, expand in the coming years, mainly due to the improvement in technology that hosted e-mail utilizes, in addition to the competition between today's Exchange hosting companies. 1/7/2012 12:00:00 PM
Hosted Exchange services will expand slowly in the coming years, mainly due to the improvement in technology that hosted Exchange utilizes as well as the competition between the hosted exchange companies, say industry analysts. 12/28/2011 2:19:52 PM
2011 is drawing to a close and that means we here at TMC start to take a look at some of the best and worst moves some of the tech sector's biggest companies made this year. Of course, one of the biggest tech companies in this area is Microsoft, and after looking at all of the different moves the company made, one can safely say they had a bit of a "meh" year. There were some really good decisions, and a couple that should leave you scratching your head. 12/27/2011 10:38:01 AM
While the approaching holidays are certainly causing quite the frenzy at local malls as shoppers rush to get all their presents under the tree, the technology world is also showing no sign of stopping, especially in the hosted Exchange space. This week, e-mail looked to still be on the minds of many companies as they announced developments and new collaboration tools before the New Year rolls in. 12/17/2011 12:00:00 PM
Looking at the news in the hosted exchange space over the past week, TMC's Mandira Srivastava reported that to provide people and businesses with continuous, secure holistic communication solution, Mimecast, the supplier of hosted Exchange e-mail archiving, continuity and security for Microsoft Exchange and Office 365, has extended its mobile services to the iPhone. 12/10/2011 7:20:00 AM
Latest Blog Posting
Take collaboration and communications to the cloud Microsoft Lync Secure Instant Messaging from Intermedia gives you secure, business-grade instant messaging,...
Lync Secure Instant Messaging from Intermedia is a legally-compliant, real-time chat for your business. This video provides snapshot of the...
Intermedia’s proprietary HostPilot control panel lets you easily and quickly manage all of your cloud services, including hosted Exchange server...
Former CFO of Citrix Online Services Joins Cloud Service Provider’s Senior Management Team Sunnyvale, CA – January 11, 2012...
Join Osterman Research in a webcast on December 14, 2011 at 3:00 pm Eastern Join analyst firm Osterman Research in...
Welcome to the Hosted Exchange CommunityMobility Featured Articles1/27/2012 10:04:11 AM
Onset Technology, the creator of the OnPage app, has come up with the upgraded version of OnPage. In its next-generation avatar, this application comes with several breakthrough capabilities that make paging faster, more efficient and more secure than ever. Designed for organizations with mission-critical emergency communications requirements, OnPage mobile app turns iOS and BlackBerry smartphones into secure digital pagers. It is supported by an enterprise-grade messaging and paging platform. Professionals in IT, healthcare, emergency services, financial institutions, the legal sector, and government agencies use this application to receive messages. 1/26/2012 10:51:32 AM
To build high-performance marketing programs and help enterprises to increase their customer base through email marketing and social media, StrongMail has introduced the latest version of StrongMail Message Studio. 1/25/2012 2:33:59 PM
WatchDox announced that its users will be able to securely view and make annotations to documents directly on their iOS devices, along with being able to control, protect and remotely destroy the documents when desired. 1/24/2012 3:51:23 PM
Nearly 90 million U.S. mobile phone users used mobile email for work or personal purposes during the three-month period ending November 2011, says comScore. Of smartphone owners, 78 percent used email in that period. 1/16/2012 3:39:19 PM
Unified Communications Featured Articles1/26/2012 3:33:04 PM
ThinkGrid has made an agreement with one of the world's largest wholesale distributors of technology products, Tech Data Corporation. Tech Data's national network, which consists of over 60,000 value added resellers, will now be responsible for distributing ThinkGrid's cloud services such as Hosted Virtual Desktops, Virtual Servers, Hosted E-mail and its control panel. 1/26/2012 11:05:01 AM
AltiGen Communications, Inc., a provider of integrated Microsoft-based unified communications solutions, recently revealed that Milwaukee Electric Tool Corp. has implemented its AltiGen's MaxACD contact center solution for Microsoft Lync. In a release, Craig Mueller, senior manager of Infrastructure, said, "I was brought into Milwaukee Tool to manage the transition from legacy technology to a Microsoft-based foundation. The goal was to shift the IT department from being a cost center to a provider of data and tools that would enable and empower our employees." 1/26/2012 10:54:30 AM
A Delaware-based provider of e-mail enhancing plug-ins, mxHero has released two new mxHero plug-ins-- BCC Policy and BCC Usage. Compatible with all e-mail systems, the platform features real-time stats, anti-virus, anti-spam, and e-mail policy controls. According to the company, the mxHero platform is currently deployed to over 5000 e-mail accounts. The platform supports multiple domains, each with its own password. 1/26/2012 10:46:44 AM
CenterBeam announced that its 2011 customer satisfaction surveys showed that 97.4 percent of customers were satisfied with the company's help desk and support services. Customers also praised the company's professionalism, ability to understand user need and technical knowledge. MarketTools, a provider of software and services for enterprise feedback management (EFM) and market research, conducted the CenterBeam third-party satisfaction surveys, which rated CenterBeam's help desk along with timely resolution of user case, technical knowledge of specialist, professionalism of specialist and the ability to understand user' needs. 1/26/2012 10:40:12 AM
Hosted Exchange Industry NewsUnified Communications Provider SimpleSignal Hires Industry Veteran Ron Ireland to Head Finance and Business Development1/27/2012 5:16:49 AM
Automated Voice & Data Solutions Adds IBM to Their List of Impressive Manufacturers1/27/2012 3:17:10 AM
Milwaukee Electric Tool Selects AltiGen's MaxACD to Power Its Customer Service1/27/2012 12:48:15 AM
PodcastThe benefits of Hosted Exchange 2010 for SMBSBusinesses today are constantly on the hunt for communications technology services designed to keep costs down and their productivity up. That's why more and more small- and medium-sized businesses are deploying Hosted Exchange services. TMCnet spoke with one expert provider of hosted Exchange services to learn just what's driving the popularity. During the podcast, Bob Leibholz about Exchange 2010 and how SMBS can take advantage of the service.
White PapersSmall- and mid-sized businesses are seeing an increasing need for unified communications as their workforce does more from home or on the road. However, The costs for small and mid-sized businesses are higher relative to their enterprise counterparts and they often lack the internal expertise needed to deploy these solutions. In this white paper the benefits of using a unified communications system available as an appliance or as a hosted, particularly for a small or mid-sized business, are explored.
Hosted exchanges are often viewed as a solution for small businesses, but mid and large-sized businesses could also benefit from using a hosted exchanged. On premises management puts a strain on IT personnel and can cost up to 50 percent more than hosted exchange. In this white paper, the benefits of hosted exchange for medium and large businesses are explored by looking at how a hosted exchange will reduce expenses, free up IT personnel and free up bandwidth and storage on the internal network.
Managed services providers face the challenge of getting noticed in a crowded marketplace. New MSP need to find a way to attract attention to their services and establish themselves as a competitive force. In this white paper the steps an MSP must take to successful - establish a brand, differentiate its services, woo skeptical customers, evaluate business partners, and manage profitable deals - are highlighted.
Testimonials"We are extremely happy with Intermedia's hosted Microsoft Exchange service. Prior to switching to Intermedia, we tried out two other hosted Exchange providers. It was one nightmare after another with the other two companies. Both had poor performance and reliability. After 60 days with Intermedia, we have not had one problem. Email reliability is critical to the success of our business. Intermedia service and reliability has exceeded all of our expectations."
John Allen
Allen Real Estate Services, Inc. "In order to deliver on our promise of a unique IT solution for small businesses, Sinu needed a partner that shares its innovative approach to technology - we found that in Intermedia. Intermedia has been willing to work with us at every step in order to help us realize the vision that our company is based upon: a full IT platform designed specifically to increase uptime and productivity, reduce risks and reduce costs for small organizations. Thanks to Intermedia for providing a key portion of that package with its hosted Microsoft Exchange 2007 service and for being a true partner to Sinu."
David Owen
Principal of Business Development
Sinu
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